17 Best Pipedrive Alternatives: Top CRM Tools Compared

Looking for the best Pipedrive alternatives? We've compiled a comprehensive list of the top 17 CRM and sales pipeline management tools, complete with key features, pros, cons, pricing, and real user reviews. Whether you're seeking AI-powered sales prospecting, advanced automation, or affordable all-in-one solutions, this curated guide has you covered. Discover the perfect Pipedrive alternative for your business needs and streamline your sales process today.

1. Bardeen

Bardeen is a browser extension that offers advanced automation capabilities for pipeline CRMs and sales processes. With its ability to control browser tabs and run automations 24/7 in the cloud, Bardeen goes beyond traditional pipeline CRM tools, making it a top choice for sales teams looking to automate repetitive tasks and speed up workflows.

Key Features

Bardeen's key features make it a strong alternative to traditional pipeline CRMs:

• Free AI web scraper to extract data from any website
• Integration with 100+ apps, including popular CRMs and sales tools
• AI-powered playbook builder (Magic Box) for creating automations using natural language
• No-code workflow builder for customizing and extending automations

Popular Use Cases

• AI-powered sales prospecting and outreach automation
• Lead enrichment and qualification automation
• LinkedIn profile scraping for lead generation and data enrichment

Pros

• Offers advanced automation capabilities beyond traditional pipeline CRMs
• AI-powered sales agents for intelligent task automation
• Suitable for teams with shared workflows and collaboration features

Cons

• Steeper learning curve compared to simpler pipeline CRM tools
• Higher pricing for premium features and credits
• Limited mobile app functionality

Reviews

On G2, Bardeen has an impressive rating of 4.9 out of 5 stars. Users praise its time-saving capabilities and seamless integration with popular apps. One reviewer noted, "Bardeen solves the problem of manually doing repetitive tasks, which saves me a lot of time. Prices are also affordable."

Capterra reviewers give Bardeen an overall rating of 4.5 out of 5, highlighting its ease of use and practical automation features. A user shared, "Bardeen is one of the best no-code automation platforms and won the runner-up award from Product Hunt in the SaaS category."

While not as widely discussed on Reddit as some other pipeline CRM alternatives, Bardeen has generally positive sentiment among users who have tried it for sales automation and web scraping.

Pricing

• Free plan: Unlimited non-premium usage, 2 weeks of free access to the Pro tier
• Professional plan: $10/month for 500 credits, generative AI actions, CRM integrations, advanced scraping, premium integrations and actions
• Business plan: $15/month for teams with less than 100 people, 500 credits, flexible user administration, admin analytics dashboard, teamwide automations, onboarding & training
• Enterprise plan: Custom pricing for larger teams with more specific needs

If you're looking for a powerful alternative to traditional pipeline CRMs, consider giving Bardeen a try. Sign up for free and start automating your sales workflows today with a 14-day free trial of premium features.

2. Salesforce

Salesforce is a comprehensive CRM platform that provides a wide range of tools for sales, marketing, customer service, and more. It offers advanced AI capabilities through its Einstein AI, which helps sales teams automate tasks, predict outcomes, and make data-driven decisions. Salesforce's robust feature set, customization options, and scalability make it a top choice for businesses looking for a powerful pipeline CRM solution.

Key Features

Salesforce offers an extensive set of features designed to streamline sales processes and drive growth:

• Lead, account, contact, and opportunity management
• Sales forecasting and analytics powered by AI
• Customizable dashboards and reports for real-time insights
• Seamless integration with other business tools and apps

Popular Use Cases

• Managing and nurturing leads through the sales pipeline
• Automating repetitive tasks and workflows
• Gaining actionable insights from sales data to optimize strategies

Pros

• Highly customizable to fit unique business needs
• Robust AI capabilities for predictive analytics and automation
• Extensive app ecosystem and integration options

Cons

• Steep learning curve due to its complexity and feature-richness
• Higher pricing compared to some alternatives
• May require significant setup and customization effort

Pricing

• Essentials: $25 per user/month (billed annually)
• Professional: $75 per user/month (billed annually)
• Enterprise: $150 per user/month (billed annually)
• Unlimited: $300 per user/month (billed annually)

Reviews

On G2, Salesforce has an average rating of 4.2 out of 5 stars from over 13,000 reviews. Users praise its robust feature set, customization options, and AI capabilities, while noting the learning curve and higher pricing as potential drawbacks.

Capterra reviewers give Salesforce an overall rating of 4.4 out of 5, with high marks for features, customer support, and ease of use. Many users appreciate the platform's scalability and extensive integration options.

Salesforce is frequently recommended on Reddit threads related to CRM and sales tools. Users highlight its powerful automation, reporting, and customization capabilities, while acknowledging the importance of proper implementation and training to fully leverage its potential.

3. HubSpot Marketing Hub

HubSpot Marketing Hub is an all-in-one inbound marketing software that helps businesses attract, engage, and delight customers. As a comprehensive marketing automation platform, it offers a wide range of features that make it a strong alternative to Pipedrive for businesses looking to streamline their marketing efforts and drive growth.

Key Features

• Lead generation and management tools to attract and nurture leads
• Email marketing and automation to engage prospects and customers
• Social media management and monitoring to expand reach and engagement
• Analytics and reporting to measure marketing performance and ROI

These features are especially relevant for businesses looking to implement an inbound marketing strategy and align their marketing and sales efforts.

Popular Use Cases

• Creating and managing lead-generating content like blog posts, ebooks, and webinars
• Setting up and optimizing landing pages and forms to capture leads
• Nurturing leads with targeted email campaigns and workflows

Pros

• Robust all-in-one platform with a wide range of marketing features
• Intuitive and user-friendly interface that is easy to learn and use
• Seamless integration with HubSpot CRM and other tools in the HubSpot ecosystem

Cons

• Can be more expensive compared to other marketing automation tools
• Initial setup and onboarding may require significant time and resources
• Some advanced features may have a steeper learning curve

Reviews

HubSpot Marketing Hub has an average rating of 4.4 out of 5 stars on G2 based on over 11,000 reviews. Users praise its comprehensive feature set, ease of use, and ability to align marketing and sales efforts.

On Capterra, reviewers highlight the platform's ability to boost marketing and sales synergy, with an overall rating of 4.5 out of 5. However, some note that the initial setup process can be time-consuming.

Discussions on Reddit suggest that while HubSpot Marketing Hub is feature-rich, its pricing can be a consideration for smaller businesses. Users recommend evaluating specific needs and fully utilizing the tool to get the most value.

Pricing

• Starter: Starts at $45/month, includes basic marketing features
• Professional: Starts at $800/month, includes advanced automation and reporting
• Enterprise: Starts at $3,200/month, includes custom workflows and analytics
• Free tools available with limited features

4. Zoho

Zoho is a comprehensive cloud software suite that offers a wide range of applications, including CRM, marketing automation, and sales enablement tools. Zoho's AI-powered sales assistant, Zia, helps sales teams predict outcomes, identify high-potential leads, and automate repetitive tasks. As a robust alternative to Pipedrive, Zoho provides advanced features like deal-winning prediction, sentiment analysis, and personalized recommendations to optimize the sales process.

Key Features

Zoho's AI-powered sales tools offer a range of capabilities to streamline the sales process:

• Generates personalized business emails and social media posts
• Predicts which deals are most likely to close with deal-winning prediction tool
• Provides intelligent recommendations with AI prediction tool
• Automatically triages customer emails based on detected sentiment and intent

Popular Use Cases

• Automating lead nurturing and follow-up with personalized communications
• Identifying high-potential deals and focusing sales efforts accordingly
• Gaining insights into customer sentiment and tailoring interactions

Pros

• Feature-rich platform with extensive customization options
• Real-time detection of anomalies in sales trends and activities
• Seamless integration with other Zoho applications for a cohesive user experience

Cons

• Limited customization compared to some competitors
• Initial learning curve due to the platform's comprehensive feature set

Reviews

On G2, Zoho CRM has an average rating of 4.1 out of 5 stars from over 2,600 reviews. Users praise its customization options, automation capabilities, and feature-rich platform. Some note that mastering advanced features can be challenging initially.

Capterra reviewers give Zoho CRM an overall rating of 4.0, highlighting its user-friendly interface, customization options, and affordability. A few users mention occasional glitches and the need for better mobile app functionality.

Pricing

• Free plan available for small businesses
• Standard: $14/user/month billed annually (about $18/user/month billed monthly)
• Professional: $23/user/month billed annually (about $30/user/month billed monthly)
• Enterprise: $40/user/month billed annually (about $45/user/month billed monthly)
• Ultimate: $52/user/month billed annually (about $55/user/month billed monthly)
• 15-day free trial

5. Insightly

Insightly offers robust sales analytics capabilities that make it a great alternative to Pipedrive for teams looking to gain deeper insights into their sales processes. Its lead qualification features help prioritize high-value prospects, while customizable reports provide visibility into key sales metrics. The platform's seamless integration with Gmail and Google Workspace streamlines workflow for teams already using those tools.

Key Features

These core capabilities make Insightly well-suited for sales analytics:

• Lead qualification to identify top prospects
• Task management to organize sales activities
• Marketing automation to nurture leads
• Customizable reports to track critical KPIs

Popular Use Cases

• Prioritizing high-potential leads for targeted outreach
• Tracking sales rep productivity and performance
• Identifying bottlenecks or drop-off points in the sales funnel

Pros

• Native integrations with Gmail and Google apps
• Mobile app for on-the-go access to data and insights
• Ability to customize data fields and reports

Cons

• Limited advanced analytics compared to specialized tools
• Reports and dashboards have a learning curve
• Some users find linking related records unintuitive

Pricing

• Plus: $29/user/month
• Professional: $49/user/month
• Enterprise: $99/user/month
• Free trial available

Reviews

On G2, Insightly has an average rating of 4.2 out of 5 stars from 897 reviews. Many users praise its customization options and ease of use.

Capterra reviewers give Insightly an overall rating of 4.0. They appreciate the time savings from automation but some find data management tricky.

Feedback on Reddit suggests Insightly works well for small teams looking for a straightforward yet customizable CRM with sales analytics. Users like features such as automatically linking emails to contact records. However, some feel the reporting could be more user-friendly.

6. Copper

Copper offers various features that make it a solid alternative to Pipedrive for sales analytics. Copper's sales pipeline management automatically captures data as customers move along a visual sales pipeline, helping businesses visualize their sales process. The platform also includes interaction tracking, allowing businesses to monitor and record customer interactions. Copper's customizable reports enable users to generate tailored insights based on their specific business needs. Additionally, the tool offers lead qualification features to identify and prioritize high-quality leads.

Key Features

Copper's key features for sales analytics include:

• Sales pipeline management to visualize the sales process
• Interaction tracking to monitor customer interactions
• Customizable reports for tailored insights
• Lead qualification to prioritize high-quality leads

Popular Use Cases

• Tracking deals through each stage of the sales pipeline
• Generating custom reports for specific business needs
• Identifying and prioritizing the most promising leads

Pros

• Seamless integration with Google apps for simplified workflow
• Visual sales pipeline for tracking deal progress
• Customizable reports for tailored insights

Cons

• Limited scalability for very large enterprises
• Higher pricing compared to some alternatives
• Potential learning curve for advanced features

Pricing

• Starter: $29/user/month billed annually (about $35 USD)
• Professional: $69/user/month billed annually (about $83 USD)
• Business: $134/user/month billed annually (about $161 USD)
• 14-day free trial available

Reviews

On Capterra, Copper has an overall rating of 4.0 out of 5. Reviewers praise its ease of use and automation capabilities, while some note the higher price compared to other CRMs.

G2 users give Copper an average rating of 4.5 out of 5 stars. Many highlight its seamless Google Workspace integration and time-saving features. A few reviewers encountered occasional performance issues.

Copper has mixed reviews on Reddit, with users appreciating its Google integration and visual pipeline. However, some express frustration with pricing and lack of certain customization options compared to pricier enterprise CRMs.

7. Nimble CRM

Nimble CRM is a solution that unifies contacts from all business tools into one database, making it a great alternative to Pipedrive for teams looking to centralize their data. The platform provides predictive analysis, sales forecasting, and opportunity management capabilities, which are key features for a pipeline CRM.

Key Features

Nimble CRM's key features focus on managing relationships and processes:

• Customize contact records and automate workflows across departments
• Enrich leads with social and business data using the Nimble Prospector browser extension
• Send personalized group messages and email sequences at scale
• Manage sales pipelines with forecasting and analytics

Popular Use Cases

• Unifying contact data from multiple sources into a centralized CRM
• Automating lead generation and outreach with personalization
• Collaborating across teams with customizable workflows

Pros

• Integrates contacts from many platforms into a single database
• Browser extension makes it easy to capture lead data
• Group messaging and email sequences enable personalized outreach at scale

Cons

• Some users report integration issues that require support to resolve
• Pricing is on the higher end compared to some alternatives
• Customization options are more limited for advanced use cases

Pricing

• $29.90 per user/month billed monthly
• $24.90 per user/month billed annually (save 20%)
• Both plans include 25,000 contact records, 2GB storage, integrations, and a 14-day free trial

Reviews

On Capterra, Nimble CRM has an overall rating of 4.0 out of 5. Reviewers praise its ease of use, helpful automation, and ability to capture new clients. Some downsides noted are the cost and occasional integration issues.

G2 users give Nimble CRM 4.5 out of 5 stars. They highlight the Prospector browser extension, email tracking, and ability to organize communications as top benefits. A few users mention the email interface and reporting could be improved.

Feedback on Reddit suggests Nimble CRM is effective for individuals and sales teams to manage relationships. Users appreciate features like the Prospector extension, customizable contact records, and follow-up reminders. The consensus is it provides good contact management and prospecting capabilities when utilized properly.

8. Creatio

Creatio is a marketing and sales CRM platform that offers robust sales analytics capabilities, making it a strong alternative to Pipedrive for businesses looking to improve their sales processes. Creatio's intelligent data feature identifies gaps in customer information and automatically sources the missing data to complete profiles, providing sales teams with a comprehensive view of their prospects and customers.

Key Features

Creatio offers several standout features that make it valuable for sales analytics:

• Analytics and ROI tracking to measure the effectiveness of sales activities
• Real-time data updates for the most current information
• Robust sales forecasting tools that use past data to predict future outcomes
• Performance metrics tracking to understand sales effectiveness

Popular Use Cases

• Automating sales workflows from lead generation to deal closure
• Tracking sales team progress and identifying areas for improvement
• Enhancing sales forecasting accuracy with customer data

Pros

• Provides detailed and accurate sales forecasts
• Offers a wide range of features beyond traditional CRM functionalities
• Extensive customization options without requiring coding knowledge

Cons

• Can be complex to set up and customize to meet specific business needs
• Pricing plans may be relatively high for small and medium-sized businesses
• Mobile app has some limitations compared to the desktop version

Pricing

• Growth plan: $25 per user/month for SMB automation needs
• Enterprise plan: $55 per user/month for corporate and enterprise automation
• Unlimited plan: $85 per user/month for maximum capabilities
• Free trial available

Reviews

On Capterra, Creatio has an overall rating of 4.0 out of 5. Users praise its effective handling of CRM needs, ease of setup, and responsive customer support. Some note occasional glitches with automatic profile syncing.

G2 reviews show users appreciate Creatio's strong customization capabilities and how it accommodates unique sales processes. It earns a 4.4 out of 5 star rating, with users calling it a "user-friendly CRM" that provides "versatile functionality."

On Reddit, users recommend Creatio as a solid Pipedrive alternative, highlighting its automation of sales workflows as a key benefit. They also value its ability to promote synergy between sales and marketing teams.

9. Nutshell

Nutshell is a CRM and email marketing platform designed for B2B organizations. It offers several sales analytics tools that make it a good Pipedrive alternative for businesses looking to improve their sales processes through data-driven insights.

Key Features

Nutshell's sales analytics capabilities help businesses track key metrics, identify improvement areas, and forecast future performance:

• Sales forecasting to predict revenue based on pipeline data
• Performance metrics tracking for sales activities and outcomes
• Prospecting tools to identify and qualify potential leads
• Marketing automation to streamline campaigns and nurturing

Popular Use Cases

• Analyzing sales rep activity and productivity metrics
• Tracking deal progress through visual pipeline stages
• Identifying top lead sources and marketing attribution

Pros

• Combines CRM and email marketing in a single platform
• Intuitive interface and easy to customize
• Responsive customer support and free data migration

Cons

• Pricing can get expensive for larger teams
• Reporting has a bit of a learning curve
• Automations are not as advanced as some alternatives

Pricing

• Starter: $16 per user/month
• Pro: $42 per user/month
• Pro Plus: $52 per user/month with added AI features
• Free 14-day trial with all features

Reviews

On Capterra, users praise Nutshell's automation, intuitive UI, and helpful support, giving it an overall rating of 4.0 out of 5. Some noted it takes time to fully utilize all features.

G2 reviews highlight Nutshell's ability to consolidate customer data and streamline sales/marketing. It has an average 4.3 out of 5 star rating. Users like the customization options but want more granular reporting.

Discussions on Reddit suggest Nutshell provides good value for small businesses looking to improve organization and efficiency. However, HubSpot and Zoho are also frequently recommended for their feature sets.

10. NetSuite CRM

NetSuite CRM is a comprehensive CRM solution that tracks the entire customer lifecycle, from lead to order, enabling businesses to streamline processes and boost productivity. It offers a 360-degree view of customer interactions and delivers powerful CRM capabilities including sales force automation (SFA), marketing automation, customer service and support, ecommerce, and flexible customization, making it a strong alternative to Pipedrive for businesses seeking an all-in-one platform.

Key Features

• Provides customizable reports and dashboards for key sales metrics
• Includes performance management tools to track sales activities and goals
• Offers task management features to organize and prioritize sales tasks
• Delivers real-time visibility into sales pipeline and customer data

These features enable sales teams to effectively manage customer relationships, track performance, and make data-driven decisions to optimize sales processes.

Popular Use Cases

• Centralizing customer data for a unified view of interactions and sales opportunities
• Automating lead-to-cash processes to accelerate deals and improve efficiency
• Generating real-time sales reports and forecasts to guide decision making

Pros

• Robust feature set covering full customer lifecycle
• Highly customizable to align with unique business processes
• Strong integration capabilities with other NetSuite and third-party applications

Cons

• Higher price point compared to some other CRM options
• Steeper learning curve due to breadth and depth of functionality
• Implementation and customization may require significant time and resources

Pricing

• Pricing is based on modules selected, number of users, and contract length
• Base CRM license starts at $99/user/month billed annually
• Pricing for full NetSuite ERP with CRM ranges from $999 to over $4000/month
• No free plan but demos and free trials are available

Reviews

On Capterra, NetSuite CRM has an overall rating of 4.0 out of 5 based on 15 reviews. Users praise the breadth of features, customization options, and reporting capabilities. Some cite the learning curve and implementation complexity as drawbacks.

G2 reviews show customers value NetSuite CRM's sales automation and forecasting but a few express frustration with the support and pricing model, giving it an average 3.5 out of 5 star rating.

Feedback on Reddit suggests that while NetSuite CRM is powerful, some find the interface clunky and feel the system is better suited for larger enterprises. However, positive comments mention the benefits of the unified customer view and industry-specific capabilities.

11. Keap

Keap is an all-in-one sales and marketing automation platform that helps small businesses streamline their sales processes and grow their revenue. With robust features like automated follow-ups, pipeline management, and customizable invoicing, Keap is a solid alternative to Pipedrive for businesses looking to scale their sales efforts.

Key Features

• Automate lead capture, follow-up messages, and appointment scheduling
• Manage your sales pipeline with drag-and-drop functionality
• Create custom invoices and accept payments online
• Integrate with thousands of third-party apps via Zapier

Popular Use Cases

• Capturing leads from web forms and automatically sending personalized follow-ups
• Moving deals through the sales pipeline and getting reminders for next steps
• Sending quotes and invoices, and accepting payments, all within Keap

Pros

• Powerful automation builder for creating custom workflows
• Integrated invoicing and payment processing
• Dedicated implementation coaching and 24/7 chat support

Cons

• Steeper learning curve compared to some alternatives
• Higher starting price than entry-level CRMs
• Some users report occasional slowdowns and glitches

Pricing

• Starts at $129/month for 1 user and 1,500 contacts (billed annually)
• Grow plan is $199/month for 3 users and 10,000 contacts
• Scale plan is $399/month for 5 users and 25,000 contacts
• 14-day free trial available (no credit card required)

Reviews

On Capterra, Keap has an overall rating of 4.0 out of 5. Users praise its automation capabilities, but some note a learning curve and occasional performance issues. One reviewer said "Keap helped me grow my business from a quarter million to $16.5 million."

G2 reviewers give Keap an average of 4.2 stars. Positive reviews highlight Keap's powerful automation and customization options. However, some users mention that certain features feel disjointed or unfinished.

On Reddit, users appreciate Keap's robustness but caution that its complexity and price point may not be the best fit for very small businesses. The general consensus is that Keap is a capable tool for sales and marketing automation if you're willing to invest time into learning the platform.

12. LeadSquared

LeadSquared is a comprehensive CRM and marketing automation platform that helps businesses effectively acquire, nurture, manage, and track their leads in one place. Its extensive feature set, including lead capture, lead nurturing, sales management, and marketing analytics, makes it a strong alternative to Pipedrive for businesses looking to streamline their sales processes and boost conversions.

Key Features

LeadSquared's sales CRM offers several key features that make it a compelling Pipedrive alternative:

• Automated sales workflows to move leads through the pipeline with zero leakage
• Notifications and reminders for tasks to boost sales productivity
• Accurate sales forecasting and complete visibility into team performance
• Customizable and mobile-friendly CRM for inside and field sales teams

Popular Use Cases

• Improving lead management and preventing leads from slipping through the cracks
• Automating sales processes to save time and ensure timely follow-up
• Gaining actionable insights into sales performance to optimize strategies

Pros

• Comprehensive feature set for end-to-end lead management
• Robust automation capabilities to streamline sales processes
• Detailed analytics and reporting for data-driven decision making

Cons

• Steeper learning curve compared to simpler CRM solutions
• Higher pricing than some entry-level CRM tools
• Some users report occasional software glitches and slow performance

Reviews

On Capterra, LeadSquared has an overall rating of 4.0, with users praising its depth of features for lead management and automation. However, some noted the UI could feel monotonous and the software had occasional performance lags.

G2 reviews echo similar sentiments, with users appreciating LeadSquared's ability to solve lead management challenges and automate tasks to save time. It has an average rating of 4.4 out of 5 on G2.

Feedback on Reddit is mixed, with some users finding LeadSquared efficient and cost-effective for real estate lead management, while others felt it was slow and expensive for their needs.

Pricing

• Basic: $400/month for 10,000 contacts (billed annually)
• Standard: $1,200/month for 50,000 contacts (billed annually)
• Enterprise: $2,500/month for 200,000 contacts (billed annually)
• 14-day free trial available

13. Sugar CRM

Sugar CRM is a robust CRM platform that provides advanced sales analytics capabilities, making it a strong alternative to Pipedrive for businesses seeking to gain deeper insights into their sales performance and customer relationships. Sugar CRM's AI-powered analytics deliver accurate predictions even with limited data, enabling sales teams to make data-driven decisions and optimize their processes.

Key Features

• Interaction tracking to monitor and record customer interactions
• Lead qualification features to identify and prioritize high-potential leads
• Performance metrics to track and measure the effectiveness of sales activities
• Forecasting tools that use AI to predict future sales trends and performance

These features enable sales teams to gain a comprehensive view of their pipeline and make informed decisions to drive revenue growth.

Popular Use Cases

• Analyzing sales performance across different regions, products, or customer segments
• Identifying bottlenecks in the sales process and areas for improvement
• Forecasting sales revenue and setting realistic targets based on historical data and AI insights

Pros

• Delivers accurate predictions even with incomplete data thanks to AI capabilities
• Provides a 360-degree view of customer relationships and interactions
• Offers customizable dashboards and reports for easy data visualization

Cons

• Initial learning curve for users unfamiliar with advanced analytics tools
• Some analytics features may require additional customization or setup
• Pricing can be higher compared to other CRM solutions

Pricing

• Starts at $19/user/month for the Essentials plan (billed annually)
• Standard plan at $59/user/month and Advanced plan at $85/user/month
• Enterprise plans available with custom pricing
• Free trial offered for all plans

Reviews

On Capterra, Sugar CRM has an overall rating of 4.0 out of 5 based on 15 reviews. Users praise its robust feature set and customization options, while some note minor UX issues.

G2 reviewers give Sugar CRM's analytics capabilities high marks, with comments like "Sugar Market is an easy to use marketing automation platform with a huge potential" and "SugarPredict enables highly accurate, data-backed predictions about customers and the business." Sugar CRM has an average rating of 4.3 out of 5 stars on G2.

Discussions on Reddit indicate that Sugar CRM is viewed favorably compared to alternatives like Salesforce and Zoho CRM. Users appreciate its flexibility and ability to handle complex B2B sales processes. One user noted "Sugar has a pretty tough API to deal with just as a heads up, it's fine for just CRM but if you want to pull data it's pretty rough."

14. Pipeliner CRM

Pipeliner CRM is a strong alternative to Pipedrive for sales teams looking for an engaging visual interface to manage their pipeline. With its unique automation engine and administration backend that doesn't require technical expertise, Pipeliner CRM delivers powerful pipeline management capabilities without the complexity of other CRM solutions.

Key Features

Pipeliner CRM's key features focus on managing your sales pipeline:

• Visual sales pipeline with drag-and-drop functionality
• No-code workflow automation engine to automate sales processes
• Powerful reporting and analytics for real-time pipeline insights
• Easy administration backend that non-technical users can manage

Popular Use Cases

• Visually tracking deal progress through sales stages
• Automating lead distribution, task assignments, and follow-ups
• Generating pipeline reports for sales forecasting and management

Pros

• Intuitive visual interface is engaging and easy to adopt
• Flexibility to customize for any sales process without coding
• Saves costs by not requiring a dedicated CRM administrator

Cons

• Automatically opening LinkedIn profiles can be disruptive
• Stats dashboard has a learning curve to fully grasp
• Pricing is on the higher end compared to some alternatives

Pricing

• Starter: $65/user/month billed annually
• Business: $85/user/month billed annually
• Enterprise: $115/user/month billed annually
• 14-day free trial available

Reviews

On G2, users praise Pipeliner's visual buying center for mapping influence between contacts. However, some note that automatically opened pages interrupt workflows. It has an average rating of 4.2 out of 5 stars.

Capterra reviewers give Pipeliner CRM an overall rating of 4.0, highlighting its automation and ease of setup. A few mention a bigger learning curve than expected.

Feedback on Reddit suggests Pipeliner CRM is a capable Pipedrive alternative, with a visual interface sales reps enjoy using. Most find it feature-rich for the price. The consensus is that while not the cheapest, it provides good ROI for growing sales teams.

15. EngageBay

EngageBay is an all-in-one marketing, sales, and support CRM that helps companies streamline their inbound efforts and convert visitors into customers. Its robust feature set and affordable pricing make it a compelling Pipedrive alternative for businesses looking to centralize customer data and automate key sales processes.

Key Features

EngageBay offers an impressive array of sales automation capabilities:

• 360-degree customer view to track every interaction
• Visual deal pipeline to monitor opportunities and revenue
• Email sequences and templates for personalized outreach
• Appointment scheduling to streamline meeting booking

Popular Use Cases

• Centralizing contact, company, and deal data in one CRM
• Automating lead nurturing with email and SMS campaigns
• Streamlining meeting scheduling with prospects and customers

Pros

• Affordable all-in-one platform with marketing and support features
• Easy to set up and start using for sales teams
• Responsive customer support available 24/7

Cons

• Can be overwhelming with the number of available features
• Some CRM customization options are limited
• Reporting is basic compared to enterprise-grade CRMs

Pricing

• Free plan for up to 250 contacts
• Basic plan starts at $12.99/user/month (billed annually)
• Growth plan at $49.99/user/month for 5,000 contacts
• Pro plan at $79.99/user/month for 10,000 contacts

Reviews

On Capterra, EngageBay has an average rating of 4.0 out of 5 from 15 reviews. Users praise its ease of use, automation capabilities, and responsive support. Some noted a learning curve with setting up certain features.

G2 reviewers give EngageBay 4.6 out of 5 stars. Customers highlight the platform's user-friendliness, customization options, and ability to unify sales and marketing. A few mentioned minor UX issues.

Feedback on Reddit suggests EngageBay provides good value as an affordable all-in-one solution. Users appreciate features like the visual deal pipeline, email sequences, and integrations. The consensus is it's a capable Pipedrive alternative for small to midsize teams.

16. Freshworks

Freshworks is a comprehensive customer service, IT, and CRM software suite that is easy to use and now supercharged with generative AI. It offers a range of products to help businesses improve customer relationships and employee productivity without the hassle and expense of typical business software.

Key Features

These key features make Freshworks a solid Pipedrive alternative for managing your sales pipeline:

• Freddy AI offers deal recommendations to avoid last-minute bottlenecks
• Automate tasks like sending emails, setting reminders, and customer onboarding
• AI-powered insights for superior lead tracking and sales forecasting

Popular Use Cases

• Visualizing and managing sales pipelines across multiple stages
• Automating repetitive tasks in the sales process to boost productivity
• Leveraging AI-driven insights to prioritize leads and close more deals

Pros

• Intuitive interface with a minimal learning curve
• Extensive suite of AI-powered sales and CRM features
• Customizable to fit unique sales processes and workflows

Cons

• Some users report slow customer service response times
• Limitations with certain integrations and data export options

Pricing

• Growth plan starts at $15/user/month billed annually (about $18/user/month billed monthly)
• Pro plan is $39/user/month billed annually ($47/user/month billed monthly)
• Enterprise plan is $59/user/month billed annually ($71/user/month billed monthly)
• Free 21-day trial available for all plans

Reviews

On G2, Freshworks has an average rating of 4.5 out of 5 stars from over 7,300 reviews. 71% of users rated it 5 stars, praising its automation capabilities and user-friendly interface.

Capterra reviewers give Freshdesk, one of Freshworks' products, an overall rating of 4.5. They highlight how it streamlines customer support, though some mention the cost can be high for certain features.

Redditors appreciate Freshworks' feature-rich platform but note some challenges with customer support and occasional bugs. Overall, many find it a reliable tool for managing customer relationships and sales pipelines when used effectively.

17. Capsule

Capsule is an online CRM platform that offers sales analytics software to forecast sales pipeline value and track activity across teams. The primary use cases include sales trend analysis, source tracking, and lead qualification. Capsule stands out as a good Pipedrive alternative due to its drag-and-drop visual sales pipeline which simplifies the sales process.

Key Features

• Sales trend analysis to identify patterns in sales data
• Source tracking to determine lead origins
• Graphical data representation for easier data interpretation
• Lead qualification tools to prioritize promising leads

Popular Use Cases

• Analyzing sales trends to optimize sales processes
• Tracking lead sources to focus marketing efforts
• Qualifying and prioritizing leads based on likelihood to convert

Pros

• Drag-and-drop visual sales pipeline simplifies sales process
• Integrates with LinkedIn Sales Navigator for prospecting
• Saves time by automating administrative tasks

Cons

• Limited advanced analytics capabilities compared to specialized platforms
• Learning curve to understand the stats dashboard

Pricing

• Starts at $18/user/month billed annually ($21/month billed monthly)
• 4 pricing tiers from $18-$72/user/month
• 14-day free trial available

Reviews

On G2, Capsule has an average rating of 4.7 out of 5 stars from 315 reviews. Most users rated it 5 stars, praising its ease of use and excellent value for money.

Capterra reviewers give Capsule an overall rating of 4.0. Positive reviews highlight the time-saving automation and helpful drip campaigns. Some noted a learning curve and occasional UX issues.

A sampling of Reddit sentiment shows users find Capsule a solid CRM option for small businesses when simplicity is a priority. The general consensus is it provides good core functionality without unnecessary complexity at an affordable price point.

Conclusions

In conclusion, this article covered 18 of the best Pipedrive alternatives for sales teams looking to streamline their processes and boost productivity. When evaluating pipeline CRM solutions, consider key criteria such as automation capabilities, analytics and reporting, customization options, integrations, and pricing.

Among the most popular Pipedrive alternatives are Bardeen, Salesforce, and HubSpot. Bardeen stands out for its advanced browser automation, AI-powered features, and seamless integration with 100+ apps. It's a top choice for sales teams looking to automate repetitive tasks, enrich lead data, and collaborate more efficiently.

We encourage you to explore these Pipedrive alternatives further and find the best fit for your business. Download and install Bardeen's Chrome extension to start automating your sales workflows today. You can sign up for free and take advantage of a 14-day free trial of premium features to experience the full power of the platform. Don't miss out on this opportunity to revolutionize your sales process and drive better results.