19 Best Inside Sales Tools: Top Picks for 2024

Looking for the best inside sales tools to supercharge your sales process in 2024? We've curated a comprehensive list of 19 top-performing tools, complete with key features, pros, cons, pricing details, and real user reviews. Whether you're looking to automate repetitive tasks with AI, streamline your workflow, or gain valuable insights into your sales pipeline, this guide has you covered.

From AI-powered sales intelligence platforms like Gong.io and 6sense to robust CRM solutions like Salesforce and HubSpot, we'll help you find the perfect tools to optimize your inside sales strategy. You'll also discover specialized solutions for cold email outreach, lead generation, and conversational intelligence.

Each tool is thoroughly researched and evaluated based on its strengths, weaknesses, and overall value for inside sales teams. We've scoured popular review sites like G2 and Capterra, as well as Reddit discussions, to provide you with authentic user feedback and sentiment.

By the end of this article, you'll have a clear understanding of which inside sales tools are worth investing in for your team's specific needs and goals. Let's dive in and explore the best of the best in inside sales software!

1. Bardeen

Bardeen is an AI-powered browser extension that automates repetitive tasks, making it an excellent choice for inside sales teams. With its ability to control browser tabs and run automations 24/7 in the cloud, Bardeen helps sales reps work more efficiently and close more deals. Download the Bardeen Chrome extension for free and see how it can revolutionize your sales process.

Key Features

Bardeen's key features make it a standout tool for inside sales:

• AI-powered sales prospecting and lead generation
• LinkedIn data scraper for quick and easy lead enrichment
• Automated email outreach and follow-ups
• Integration with 100+ apps for seamless workflow automation

Popular Use Cases

• Automating sales prospecting and lead list building
• Using AI to generate personalized emails and LinkedIn messages
• Automating lead enrichment and qualification

Pros

• No-code automation builder and AI-powered Magic Box for easy workflow creation
• Team collaboration features for sharing workflows and best practices
• Free AI web scraper for quick data extraction

Cons

• Steeper learning curve compared to simpler automation tools
• Higher pricing for premium features and credits
• Requires some technical know-how for advanced automations

Reviews

G2 users give Bardeen 4.9 out of 5 stars, praising its time-saving benefits and powerful automation features. One reviewer noted, "Bardeen solves the problem of manually doing repetitive tasks, which saves me a lot of time. Prices are also affordable."

On Capterra, Bardeen has an overall rating of 4.5 out of 5, with users highlighting its ease of use and practical automations. A reviewer shared, "One of the best no-code automation platforms and won the runner-up award from Product Hunt in the SaaS category."

While not as widely discussed on Reddit, Bardeen has generally positive sentiment among users who have tried it for web scraping and workflow automation. They appreciate its user-friendliness and extensive integration options.

Pricing

• Free plan: Unlimited non-premium usage, 2 weeks of free access to the Pro tier
• Professional plan: $10/month for 500 credits, generative AI actions, CRM integrations, advanced scraping, premium integrations and actions
• Business plan: $15/month for teams with less than 100 people, 500 credits, flexible user administration, admin analytics dashboard, teamwide automations, onboarding & training
• Enterprise plan: Custom pricing for larger teams with more specific needs

If you're looking for a powerful inside sales automation tool, give Bardeen a try. Sign up for free and start automating your sales workflows today with a 14-day free trial of premium features.

2. Outreach

Outreach is a versatile sales automation software that empowers sales teams with its comprehensive suite of tools. Outreach offers powerful features such as contact management, auto dialer, email sequencing, A/B testing, and SMS capabilities, making it a top choice for inside sales teams looking to streamline their processes and boost productivity.

Key Features

Outreach's key features make it a standout tool for inside sales teams:

• Outbound sequencing to create personalized email campaigns
• Gmail integration for seamless sales activities within the inbox
• Detailed analytics and reporting to track outreach performance
• CRM integration to ensure data synchronization

Popular Use Cases

• Automating personalized outreach and follow-up sequences
• Managing multiple stakeholders within the same campaign
• Leveraging AI-powered insights to optimize messaging and engagement

Pros

• Comprehensive set of sales automation features
• Intuitive interface for easy campaign setup
• Advanced analytics for data-driven decision making

Cons

• Steeper learning curve compared to simpler tools
• Higher price point than some alternatives
• Occasional performance issues reported by users

Pricing

• Pricing details not publicly available
• Estimated around $100 per user/month
• Free trial offered to explore the platform

Reviews

G2 users praise Outreach's ability to keep sales reps organized and consistent with their prospecting. They appreciate features like customizable sequences and detailed analytics. It has an average rating of 4.3 out of 5 stars from over 3,400 reviews.

On Capterra, reviewers highlight Outreach's ease of use for creating campaigns and tracking leads. The platform has an overall rating of 4.5, with high marks for features, value, and customer support.

Outreach also garners positive sentiment on Reddit, with users finding it a robust solution for LinkedIn prospecting when used responsibly. They value its automation and integration capabilities for streamlining sales workflows.

3. ZoomInfo Sales

ZoomInfo Sales is a powerful sales intelligence tool that provides an extensive database of company and contact information. It offers advanced search filters and analytics to help you identify ideal prospects and gather valuable insights. With ZoomInfo Sales, you can streamline your prospecting efforts, nurture relationships, and accelerate your sales cycle with confidence.

Key Features

• Access over 150 million contacts and 50 million companies
• Advanced search filters to find decision-makers and key contacts
• Real-time buyer intent data to identify sales-ready prospects
• Seamless integration with popular CRMs and sales tools

These features make ZoomInfo Sales an essential tool for inside sales teams looking to efficiently prospect and engage with high-quality leads.

Popular Use Cases

• Building targeted prospect lists based on specific criteria
• Identifying key decision-makers within target accounts
• Leveraging buyer intent signals to prioritize outreach efforts

Pros

• Extensive and accurate B2B contact and company database
• Powerful search capabilities to find ideal prospects quickly
• Valuable insights and intent data to inform sales strategies

Cons

• Higher pricing compared to some alternatives
• Occasional inaccuracies in contact information
• Learning curve for effectively leveraging all features

Reviews

On G2, ZoomInfo Sales has an average rating of 4.4 out of 5 stars from over 8,400 reviews. Users praise its large database, powerful search capabilities, and ability to find accurate contact information.

Capterra reviewers give ZoomInfo Sales an overall rating of 4.5, highlighting its usefulness for lead generation and time-saving benefits. Some note minor data inaccuracies and a learning curve.

Discussions on Reddit suggest that while ZoomInfo Sales may have some imperfections in its data, it remains one of the best tools available for B2B prospecting, particularly for larger companies. Users recommend combining it with other tools like LinkedIn Sales Navigator for optimal results.

Pricing

• Professional: $14,995/year
• Advanced: $24,995/year
• Elite: $39,995/year
• Pricing is based on annual contracts, with quarterly payment options available

4. Salesforce

Salesforce is a leading customer relationship management (CRM) platform that offers a suite of AI-powered tools to enhance sales performance. Its predictive analytics capabilities, driven by machine learning algorithms, enable sales teams to identify patterns, trends, and the likelihood of leads converting into sales. This empowers reps to prioritize efforts on high-potential leads, increasing efficiency and closing rates.

Key Features

• Lead, account, contact, and opportunity management
• Forecast management and predictive AI
• Lead and opportunity scoring to prioritize high-potential deals
• Einstein activity capture to automatically log sales activities

Popular Use Cases

• Optimizing sales strategies and maximizing revenue opportunities through predictive analytics and AI-driven insights
• Streamlining sales processes and boosting productivity with automation and centralized data
• Personalizing customer engagement using AI-powered recommendations and next-best-action suggestions

Pros

• Robust predictive analytics to identify top leads and opportunities
• Personalized AI-driven engagement and next-best-action recommendations
• Extensive customization options and seamless integration with other tools

Cons

• Higher pricing compared to some alternatives, especially for smaller businesses
• Complexity and learning curve for users new to the platform
• Additional costs for certain features like the web services API

Pricing

• Starter Suite: $25 per user, per month billed annually
• Professional: $80 per user, per month billed annually
• Enterprise: $165 per user, per month billed annually
• Unlimited: $330 per user, per month billed annually
• Einstein 1 Sales: $500 per user, per month billed annually

Reviews

Capterra reviewers praise Salesforce's customization options and trackability, noting its ability to configure fields, gather data, and automate tasks for smoother operations. However, some mention occasional sluggishness and a learning curve.

On G2, users highlight the platform's customer 360 solutions and industry-specific clouds. They appreciate the automation capabilities but note the per-user pricing can become costly.

Across Reddit, sentiment is largely positive, with users finding Salesforce essential for efficiently managing sales activities, accounts, and deals. They value features like territory planning, forecasting, and integrations. Criticisms include high costs and complexity. Alternative suggestions include Pipedrive and Freshsales for simpler, cost-effective options.

5. Pipedrive

Pipedrive is an intuitive and user-friendly CRM platform that helps sales teams manage their pipeline, track deals, and close more sales. It offers a range of features designed to streamline the sales process, including contact and deal management, email integration, and customizable reporting. Pipedrive's AI-powered insights and recommendations help sales reps prioritize their efforts and make data-driven decisions.

Key Features

Pipedrive offers several key features that make it an excellent choice for inside sales teams:

• Visual pipeline management to track deals through each stage
• Customizable dashboards and reports to monitor performance
• Email integration and tracking to streamline communication
• Mobile app for on-the-go access to deals and contacts

Popular Use Cases

• Managing and tracking sales activities across the pipeline
• Automating repetitive tasks like data entry and follow-ups
• Generating insights to optimize sales processes and strategies

Pros

• Simple, intuitive interface that's easy to learn and use
• Customizable pipelines to match your unique sales process
• Robust mobile app for accessing data and updating deals remotely

Cons

• Limited customization options compared to more complex CRMs
• Reporting features may not be advanced enough for some teams

Pricing

• Essential: $12.50 per user/month billed annually (about $15 USD)
• Advanced: $24.90 per user/month billed annually (about $30 USD)
• Professional: $49.90 per user/month billed annually (about $60 USD)
• Enterprise: $99 per user/month billed annually (about $118 USD)

Reviews

On Capterra, Pipedrive has an overall rating of 4.0 out of 5 based on 1898 reviews. Users praise its efficiency, simplicity of setup, and wide range of integrations. Some noted occasional slowness and a desire for more bulk editing options.

G2 users give Pipedrive 4.3 out of 5 stars. Reviewers highlight the easy implementation process, customization options, and streamlined workflow. A few mentioned limitations with modifying bulk fields and email template functionality.

Feedback on Reddit suggests Pipedrive helps centralize operations and is significantly better value than alternatives. Users appreciate the visual interface and find it a great fit for managing client bases effectively, though it may require an initial learning curve.

6. Saleshandy

Saleshandy is a powerful cold email automation tool designed to help businesses streamline their outreach efforts and drive more sales. It offers a comprehensive suite of features that make it a popular choice for inside sales teams looking to scale their email campaigns and improve conversion rates.

Key Features

Saleshandy offers a range of features tailored to the needs of inside sales teams, including:

• Automated follow-ups to nurture leads and maximize response rates
• Advanced email personalization using merge fields and dynamic content
• A/B testing to optimize subject lines, email copy, and sending times
• Real-time email tracking and analytics to monitor campaign performance

Popular Use Cases

• Automating cold email outreach for lead generation and prospecting
• Nurturing leads with personalized email sequences and follow-ups
• Optimizing email campaigns through A/B testing and performance tracking

Pros

• User-friendly interface and intuitive campaign setup process
• Robust email deliverability features to ensure high inbox placement rates
• Seamless integration with popular CRM and sales tools

Cons

• Limited template customization options compared to some competitors
• Higher pricing plans may be cost-prohibitive for smaller teams or businesses
• Steeper learning curve for advanced features and automation workflows

Reviews

On Capterra, Saleshandy has an overall rating of 4.5 out of 5 based on 100+ reviews. Users praise its ease of use, powerful automation capabilities, and helpful customer support. One reviewer noted, "Saleshandy is my go-to tool when I send pitches to clients. I've been a small business owner for a few years now and I've grown using Saleshandy!"

G2 reviewers give Saleshandy an average rating of 4.6 out of 5 stars, highlighting its effective cold emailing features and affordable pricing. A user shared, "A perfect cold email tool for agency owners and freelancers in affordable pricing."

Feedback on Reddit and other online forums suggests Saleshandy is a reliable option for cold email outreach when used responsibly. Users appreciate features like email verification and recommend it as a good alternative to tools like Lemlist for LinkedIn automation.

Pricing

• Outreach Starter plan starts at $36/month for beginners
• Outreach Pro plan at $99/month for high-volume cold emailing
• Outreach Scale plan at $199/month for larger prospect bases
• 7-day free trial available, with discounts of 25-30% for annual billing

7. Apollo.io

Apollo.io is an all-in-one sales intelligence and engagement platform that helps sales teams prospect, engage, and drive more revenue. With its robust database of over 275M contacts and 73M companies, Apollo.io enables sales reps to quickly find and connect with their ideal buyers. The platform's powerful features, such as advanced search filters, email verification, and AI-assisted writing, make it a top choice for inside sales teams looking to scale their outreach efforts.

Key Features

Apollo.io offers a range of features designed to streamline inside sales processes:

• Advanced search filters to find targeted leads and companies
• Email verification and deliverability insights
• AI-assisted email writing and personalization
• Sales engagement tools for automated outreach sequences

Popular Use Cases

• Prospecting and lead generation for inside sales teams
• Enriching and cleansing CRM data for improved accuracy
• Automating personalized outreach campaigns at scale

Pros

• Extensive database with accurate and up-to-date contact information
• Intuitive interface and easy-to-use features
• Robust integrations with popular CRMs and sales tools

Cons

• Some users report occasional issues with email deliverability
• Higher pricing compared to some competitors
• Learning curve for advanced features and workflows

Reviews

On G2, Apollo.io boasts an impressive 4.8 out of 5 stars based on over 7,000 reviews. Users praise the platform's comprehensive database, time-saving automation features, and user-friendly interface.

Capterra reviewers give Apollo.io an overall rating of 4.0, highlighting its lead generation capabilities and customer support. However, some users note that the cost can be prohibitive for smaller teams.

Discussions on Reddit suggest that while Apollo.io's data quality may not be as high as some competitors like ZoomInfo, it still provides good value for its price point. Users recommend running leads through additional verification services to ensure accuracy.

Pricing

• Free plan available with limited credits
• Paid plans start at $39/user/month (billed annually)
• Professional plan at $79/user/month offers advanced features
• Custom Enterprise pricing available for larger teams

8. UpLead

UpLead is a powerful B2B lead generation platform that provides high-quality contact and company data. With over 155 million verified contacts across 200+ countries, UpLead makes it easy to find and connect with your ideal prospects. The platform's advanced search filters, real-time email verification, and seamless CRM integrations make it a top choice for businesses looking to scale their outreach efforts.

Key Features

UpLead's key features are tailored to help businesses find and connect with their ideal prospects:

• Advanced search filters to target leads by job title, industry, location, and more
• Real-time email verification to ensure high deliverability rates
• Technographic data to identify prospects based on the technologies they use
• Intent data to prioritize prospects actively searching for your solution

Popular Use Cases

• Building targeted prospect lists for outbound sales and marketing campaigns
• Enriching existing contact databases with accurate, up-to-date information
• Identifying key decision-makers within target accounts for account-based marketing

Pros

• High-quality, accurate contact data with 95% or higher accuracy guarantee
• User-friendly interface and easy-to-use search filters
• Affordable pricing compared to other leading sales intelligence platforms

Cons

• Some users report occasional outdated contact information
• Limited integrations with certain sales and marketing tools

Pricing

• Essentials plan: $99/month for 170 credits
• Plus plan: $199/month for 400 credits
• 7-day free trial with 5 credits available

Reviews

On G2, UpLead has an impressive 4.7 out of 5-star rating from over 750 reviews. Users praise the platform's data accuracy, ease of use, and excellent customer support.

Capterra reviewers give UpLead an overall rating of 4.5 out of 5 stars, highlighting its time-saving benefits and reliable contact information. However, some users mention occasional issues with outdated data.

9. Yesware

Yesware is a standout inside sales tool in 2024 due to its impressive balance of robust features and user-friendliness. It offers a comprehensive suite of capabilities for email outreach, including personalized campaigns, automated follow-ups, and insightful analytics. Yesware's integration with CRMs streamlines data entry and provides real-time visibility into sales activities.

Key Features

Yesware's key features make it a top choice for inside sales teams:

• Personalized email campaigns and automated follow-ups
• Real-time email tracking and analytics
• Integration with Salesforce and other CRMs
• Access to a B2B lead database of over 100 million profiles

Popular Use Cases

• Streamlining and scaling personalized email outreach
• Gaining visibility into prospect engagement
• Eliminating manual data entry with CRM syncing

Pros

• User-friendly interface for quick adoption
• Robust features that can scale with growing teams
• Valuable real-time analytics for strategic decisions

Cons

• Higher price point compared to some alternatives
• Reporting has a bit of a learning curve
• Occasional syncing delays with Salesforce integration

Pricing

• Pro: $15/user/month billed annually
• Premium: $35/user/month billed annually
• Enterprise: $65/user/month billed annually
• Free trial available, no credit card required

Reviews

On G2, Yesware has an average rating of 4.4 out of 5 stars from 814 reviews. Users praise its email tracking, templates, and CRM integration as top features.

Capterra reviewers give Yesware an overall rating of 4.0, highlighting its automation capabilities and time-saving benefits. Some noted minor UX issues.

A Reddit user shared: "Yesware integrates seamlessly with my email client and Salesforce, making setup easy. I use its features daily, including attaching PDFs to emails, tracking email opens, and using the Email Campaign Tool to increase web demo setups. Highly recommend for anyone in SAAS sales."

10. Klenty

Klenty is a popular cold email outreach tool that helps sales teams automate and personalize their email campaigns. It offers a range of features designed to enhance deliverability, engagement, and productivity, making it a strong contender among the best inside sales tools.

Key Features

• Liquid Templates for personalizing emails at scale
• Video personalization through Hippo Video integration
• A/B testing to optimize campaign performance
• Custom tracking domains for safe click tracking

These features are particularly relevant for inside sales teams looking to create engaging, personalized outreach campaigns across multiple channels.

Popular Use Cases

• Automating personalized cold email outreach
• Integrating email campaigns with CRM systems
• Scaling multi-channel sales engagement

Pros

• Robust personalization options including video
• Seamless native integrations with popular CRMs
• Intuitive interface and strong customer support

Cons

• Lacks built-in email validation and warm-up
• Higher price point compared to some alternatives
• Steeper learning curve for advanced features

Reviews

On G2, Klenty has an average rating of 4.6 out of 5 stars from 374 reviews. Users praise its automation capabilities, personalization options, and time-saving benefits.

Capterra reviewers give Klenty high marks for ease of use (4.1), customer service (4.1), and value for money (3.8). They appreciate features like drip campaigns but note minor UX issues.

Feedback on Reddit suggests Klenty is a solid option for LinkedIn automation and email outreach when used responsibly. Users find it effective for prospecting and engaging leads at an affordable price compared to alternatives like Lemlist.

Pricing

• Startup Plan: $50/user/month billed annually
• Growth Plan: $70/user/month billed annually
• Pro Plan: $100/user/month billed annually
• 14-day free trial available

11. Gong.io

Gong.io stands out as a top AI sales tool for its powerful revenue intelligence capabilities. By capturing and analyzing customer interactions across various channels, Gong.io provides deep insights into sales processes, customer behavior, and deal health. This enables sales teams to identify winning strategies, improve overall effectiveness, and ultimately drive revenue growth.

Key Features

Gong.io's key features are tailored to empower sales teams and optimize revenue workflows:

• Deal intelligence for real-time visibility into deal health and risks
• Conversation intelligence to analyze customer interactions and uncover insights
• Revenue intelligence for a comprehensive view of the sales pipeline
• Customizable dashboards and reports for data-driven decision making

Popular Use Cases

• Identifying winning sales strategies and replicating success across the team
• Coaching sales reps based on actual customer conversations and interactions
• Forecasting revenue accurately and managing pipeline health proactively

Pros

• Provides insights into win rates and reasons for won/lost deals
• Offers real-time analysis of sales conversations and customer sentiment
• Integrates with popular CRMs and sales tools for seamless workflows

Cons

• Pricing information is not transparently available on the website
• Initial setup and onboarding may require some time and effort
• May have a learning curve for users to fully leverage advanced features

Pricing

• Gong.io does not publicly disclose pricing details
• Interested buyers need to contact Gong.io's sales team for a custom quote based on their specific requirements and scale of usage

Reviews

On G2, Gong.io has an impressive average rating of 4.7 out of 5 stars from over 5,750 reviews. Users praise its ability to provide actionable insights, improve sales coaching, and drive revenue growth.

Capterra reviewers give Gong.io an overall rating of 4.0, highlighting its ease of use, powerful features, and positive impact on sales performance. Some users note the initial complexity and learning curve as potential drawbacks.

TrustRadius users rate Gong.io 9.4 out of 10, appreciating its conversation intelligence capabilities and seamless integration with other sales tools. The consensus is that Gong.io is a game-changer for sales and revenue teams.

12. HubSpot Marketing Hub

HubSpot Marketing Hub is an all-in-one marketing software that helps businesses attract, engage, and delight customers. With its powerful features and seamless integration with HubSpot's CRM, Marketing Hub is a top choice for inside sales teams looking to streamline their lead generation and nurturing efforts.

Key Features

HubSpot Marketing Hub offers a wide range of features that are essential for inside sales success:

• Lead generation tools like forms, live chat, and chatbots
• Email marketing with personalization and A/B testing
• Marketing automation for lead nurturing and segmentation
• Analytics and reporting to track campaign performance

Popular Use Cases

• Capturing and nurturing leads from website visitors
• Automating personalized email campaigns to move leads through the sales funnel
• Aligning marketing and sales efforts with shared contact and company records

Pros

• Intuitive drag-and-drop editors for creating emails, landing pages, and forms
• Robust segmentation and personalization capabilities
• Native integration with HubSpot CRM and other HubSpot tools

Cons

• Higher pricing compared to some competitors
• Reporting can have a learning curve for beginners
• Some advanced features are only available at higher tier plans

Pricing

• Starter: Starts at $45/month for 1,000 marketing contacts
• Professional: Starts at $800/month for 2,000 marketing contacts
• Enterprise: Starts at $3,200/month for 10,000 marketing contacts
• Free tools available with limited features

Reviews

On G2, HubSpot Marketing Hub has an average rating of 4.4 out of 5 stars from over 11,000 reviews. Users praise its user-friendly interface, powerful automation capabilities, and seamless integration with HubSpot CRM.

Capterra reviewers give HubSpot Marketing Hub an overall rating of 4.5 out of 5 stars. They highlight the platform's ease of use, robust feature set, and excellent customer support as key strengths.

On Reddit, users appreciate HubSpot Marketing Hub's comprehensive toolset and ability to align marketing and sales efforts. However, some note that the pricing can be steep for small businesses and that there is a learning curve for certain features.

13. Salesloft

Salesloft is a comprehensive revenue workflow platform that supports pipeline building, management, and forecasting. It enables sales teams to establish and identify pipelines based on detailed prospect and customer data, providing a clear view of sales opportunities.

Key Features

• Uses AI to transcribe and summarize user conversations, offering valuable insights for sales reps
• Includes robust sales forecasting software to predict future sales outcomes with greater accuracy
• Offers tools for managing and optimizing sales workflows, ensuring efficient and effective sales processes
• Integrates with various other tools, making it easy to incorporate into existing sales tech stacks

Popular Use Cases

• Automating personalized outreach and follow-up messages to prospects
• Forecasting future sales and revenue based on AI-powered insights
• Managing sales pipelines and identifying high-value opportunities

Pros

• Comprehensive approach to sales pipeline management and forecasting
• Intuitive UI that is easy to navigate and use
• Strong integration capabilities with Salesforce and other tools

Cons

• Complexity involved in fully leveraging all features may require additional training
• Occasional slowness and glitches reported with pre-scheduled emails
• Non-opportunity creating SDRs have more limited access to coaching and performance data

Pricing

• Pricing starts at $125 to $165 per user per month, depending on the package
• Annual contract required, with a minimum of one license per user
• No free tier, but demos and trials are available

Reviews

On G2, Salesloft has an average rating of 4.5 out of 5 stars from nearly 4,000 reviews. Many users praise its automation capabilities, ease of use, and integration with Salesforce.

Capterra reviewers give Salesloft an overall rating of 4.0 out of 5, highlighting the value of its AI-powered conversation insights and workflow automations. Some noted minor UX issues.

Reddit users generally recommend Salesloft over competitors like Outreach for its superior usability and customer support. They find it an effective tool for LinkedIn prospecting and sales outreach when used responsibly.

14. Mixmax

Mixmax is an advanced email automation and scheduling tool designed to help account executives, SDRs, and customer success teams automate and schedule cold email campaigns directly from within their Gmail inbox. It offers a range of features to personalize emails, track engagement, and automate follow-ups, making it a solid choice for sales teams looking to streamline their outreach efforts.

Key Features

• Customize individual messages within email sequences for greater personalization
• Easily schedule calendar invites, meeting notifications, and reminders
• Embed polls, surveys, and track email metrics like opens, bounces, and clicks

These features are particularly relevant for sales teams looking to create targeted, personalized outreach at scale while seamlessly scheduling meetings and tracking engagement.

Popular Use Cases

• Automating personalized cold email outreach and follow-up sequences
• Scheduling demos and meetings with prospects without the back-and-forth
• Tracking email opens, clicks, and replies to prioritize engaged leads

Pros

• Intuitive interface that integrates directly with Gmail
• Robust email personalization and scheduling capabilities
• Detailed email tracking and analytics

Cons

• Initial learning curve for setting up more complex sequences
• Can be pricey for teams needing advanced sales automation features
• Occasional issues with calendar integrations

Pricing

• SMB plan starts at $29/user/month for email campaigns and calendaring
• Growth plan at $49/user/month adds sales automation features
• Enterprise plan with custom pricing for larger teams
• All plans offer a free 14-day trial

Reviews

On G2, Mixmax has an average rating of 4.6 out of 5 stars from over 1,300 reviews. Users praise its email personalization, scheduling, and sequences as standout features that help streamline outreach.

Capterra reviewers echo similar sentiments, highlighting Mixmax's sequences and ability to track customer interactions as key benefits. Some note an initial learning curve but find it intuitive once set up.

Feedback on Reddit indicates Mixmax is a popular tool for LinkedIn and cold email automation. Users appreciate features like email tracking, templates, and reminders to stay on top of follow-ups. The general consensus is that Mixmax provides good value for sales teams.

15. 6sense Revenue AI

6sense Revenue AI is a powerful account-based marketing platform that leverages AI to identify and engage high-value accounts. By capturing anonymous buying signals and applying predictive analytics, 6sense enables marketing and sales teams to focus their efforts on the most promising leads, ultimately driving revenue growth.

Key Features

6sense Revenue AI offers an array of features to support inside sales teams:

• Intent data to identify accounts showing interest in your solutions
• Predictive analytics to prioritize high-probability prospects
• Account scoring based on intent signals, engagement, and fit
• Multi-channel campaign orchestration for personalized outreach

Popular Use Cases

• Prioritizing accounts for inside sales reps to focus their outreach efforts
• Crafting personalized email campaigns to nurture leads
• Deploying targeted advertising to reach high-value accounts

Pros

• High-quality intent data for identifying in-market accounts
• AI-driven predictions to align sales and marketing efforts
• Extensive integrations with popular CRM and marketing platforms

Cons

• Pricing can be steep, especially for smaller teams
• Data limitations in European markets due to GDPR restrictions
• Reporting features could be more comprehensive

Pricing

• Custom pricing, with plans starting around $140,000 per year
• Minimum 2-year contract required
• Add-on products available at an additional cost

Reviews

On G2, 6sense has an impressive 4.3 out of 5-star rating from 847 reviews. Users praise its exceptional customer support, ease of use for creating targeted lists, and valuable account insights.

Capterra reviewers give 6sense mixed feedback, with some noting the powerful data capabilities while others express frustration with the UX and manual processes required for certain tasks.

Reddit sentiment is varied, with users appreciating the intent data for prioritizing accounts but cautioning against mentioning it directly to prospects. Some question the accuracy and value of intent data in general.

16. LeadSquared

LeadSquared is an all-inclusive CRM and marketing automation solution that helps businesses effectively acquire, nurture, manage, and track their leads. It provides a comprehensive suite of features tailored for sales teams, including lead management, sales activity tracking, automated workflows, and mobile CRM, making it a perfect fit for businesses looking to streamline their sales processes and boost productivity.

Key Features

LeadSquared offers several key features that make it a valuable tool for sales teams:

• Automated lead distribution and intelligent lead scoring
• Customizable sales workflows with zero lead leakage
• Omnichannel communication including email, SMS, and WhatsApp
• Detailed analytics and reporting for complete visibility into team performance

Popular Use Cases

• Managing leads and opportunities through the entire sales cycle
• Automating sales tasks and follow-ups to boost productivity
• Tracking sales activities and generating accurate sales forecasts

Pros

• Comprehensive CRM features for end-to-end sales management
• Customizable and easy to set up for various sales processes
• Mobile CRM app for on-the-go access and productivity

Cons

• User interface can feel monotonous with limited customization options
• Automation features may cause slight system lag if overused
• Pricing is on the higher end compared to some alternatives

Pricing

• Starts at $400 USD per month for the Basic plan with 10,000 contacts
• $1200/month Standard plan for 50,000 contacts
• $2500/month Enterprise plan for 200,000 contacts
• All plans are billed annually

Reviews

On G2, LeadSquared has an average rating of 4.4 out of 5 stars from 225 reviews, with users praising its automation capabilities and ability to manage leads effectively.

Capterra reviewers give LeadSquared mixed feedback, with some praising its features but others noting frustrations with the implementation process and customer support. It has an overall rating of 4.0 on the platform.

Discussions on Reddit suggest that while LeadSquared is a solid CRM option, some users find it expensive and slow compared to alternatives. However, it is generally seen as a comprehensive solution for real estate and other industries.

17. Lavender

Lavender is an AI-powered sales email coach that analyzes your emails and provides suggestions to improve their effectiveness. It offers tips on optimizing email length, tone, complexity, and subject lines to create more engaging and personalized emails that stand out in prospects' inboxes.

Key Features

Lavender's key features make it a valuable tool for sales teams looking to improve their email outreach:

• AI email coach that identifies areas for improvement to boost reply rates
• Personalization assistant that suggests tailored intros and provides prospect insights
• Team email intelligence for data-driven coaching and best practices
• Email copy enhancer to optimize content for better engagement

Popular Use Cases

• Crafting more effective cold outreach and follow-up emails
• Personalizing email content at scale based on prospect data
• Improving team performance through data-backed email coaching

Pros

• Helps write better emails faster with AI-powered suggestions
• Provides valuable insights into prospects for personalization
• Improves reply rates by optimizing email elements like subject lines and tone

Cons

• Recommendations can sometimes be off-base and require manual review
• Higher-priced plans may be cost-prohibitive for individual sales reps
• Overuse of the tool can lead to too much tinkering and wasted time

Pricing

• Basic plan: Free for 5 emails/month
• Starter plan: $29/month for unlimited emails
• Individual Pro plan: $49/month with integrations
• Team plan: Custom pricing starting at $8,500/year

Reviews

On G2, users praise Lavender's ability to improve email quality while speeding up the writing process. One reviewer noted, "Rare you find a product that teaches you while you use it." Others appreciate the personalization insights that help tailor messaging to each prospect's personality.

"The impact of Lavender has been enormous. Our sellers are writing emails in half the time and getting twice as many replies." - Kyle Coleman, Formerly CMO at Clari

18. Chili Piper

Chili Piper is an automated scheduling tool that reduces response times to inbound leads, allowing them to book meetings instantly. It qualifies leads by having them fill out a form on your website, ensuring that high-intent leads get priority and can even start a phone call immediately. This tool is included in the list of best inside sales tools because it streamlines the process of connecting with qualified leads and provides visibility into the sales pipeline.

Key Features

Chili Piper offers several key features that make it ideal for inside sales teams:

• Instant booking of meetings or calls for inbound leads
• Lead qualification forms to prioritize high-intent prospects
• Routing leads to the right sales rep based on custom criteria
• Reporting and analytics on lead engagement and pipeline

Popular Use Cases

• Connecting inbound website leads with sales reps instantly
• Qualifying leads and routing them to the appropriate team member
• Providing a seamless booking experience for prospects

Pros

• Reduces lead response times to zero
• Qualifies and prioritizes high-intent leads
• Provides visibility into the sales pipeline

Cons

• Can be overwhelming if too many leads call at once
• Requires some setup and customization
• Pricing may be high for smaller teams

Pricing

• Starts at $15/user/month for the basic ChiliCal plan
• Concierge plan for qualify, route and scheduling is $45/user/month plus a platform fee of $225-$1500/month
• Handoff plan for lead distribution is $45/user/month plus a $225/month platform fee

Reviews

On Capterra, Chili Piper has an overall rating of 4.0 out of 5. Users praise its customization options, reliability, and ability to automate repetitive scheduling tasks. Some noted minor UX issues.

G2 reviewers give Chili Piper 4.6 out of 5 stars. They highlight the helpful customer support, ease of implementation, and the tool's impact on increasing booked meetings. The main con mentioned was the learning curve.

On Reddit, users discuss Chili Piper's features and share mostly positive experiences. SDRs mention it integrates well with Salesforce and automatically selects the right AE for each prospect. They note it is reliable with fast issue resolution from support.

19. Salesken

Salesken is a conversational intelligence platform that helps sales teams improve performance and reduce acquisition costs. The tool gives sales reps real-time cues during their conversations to help them engage customers better. It also provides managers and reps visibility into every call via detailed analytics, including emotions, objections, and intent.

Key Features

Salesken offers several key features that make it stand out in the conversational intelligence space for inside sales teams:

• Real-time cues and objection handling to guide reps during calls
• Sentiment analysis to track customer emotions
• Automatic call summarization and insights
• Integrations with popular CRMs for end-to-end workflow

Popular Use Cases

• Coaching and training sales reps to improve pitch delivery
• Identifying at-risk deals based on customer conversations
• Gaining granular voice-of-customer insights to inform messaging

Pros

• AI-powered real-time assistance boosts rep performance
• Reduces time spent manually reviewing calls
• Provides actionable revenue intelligence

Cons

• Pricing is only available upon request
• May require some training to fully utilize features
• Focused primarily on calls, with limited email/text support

Pricing

• Pricing starts at $99/month for the Basic plan
• Advanced and Professional plans available at higher price points
• 14-day free trial offered

Reviews

On Capterra, Salesken has an overall rating of 4.0 out of 5 based on 15 reviews. Users praise the AI-powered call analysis and real-time assistance. One reviewer said "Salesken is the best tool to boost sales productivity by ensuring that every call made is a quality conversation."

G2 reviewers give Salesken an average 4.9-star rating. Customers highlight the ability to improve sales conversations and save time. According to one, "Salesken provides a software/tool that compares every single call that the sales team make and provide feedback using AI."

A Reddit user in r/sales recommended Salesken as an alternative to other conversational intelligence tools, noting "It offers real-time cues on calls/demos which no one in this segment is doing. All reviews are 5 stars on G2. Must be doing something right."

Conclusions

Choosing the best inside sales tools depends on your specific needs, team size, budget, and desired features. Consider factors like ease of use, automation capabilities, integrations, and customer support when evaluating your options.

Among the most popular tools featured in this article, Bardeen, Outreach, and ZoomInfo Sales stand out for their comprehensive features and proven track records in helping inside sales teams succeed.

If you're looking for a powerful, AI-powered automation tool to streamline your sales workflows, we highly recommend giving Bardeen a try. With its intuitive interface, extensive integrations, and practical automations, Bardeen can help you work more efficiently and close more deals. Download the Bardeen Chrome extension for free, sign up for an account, and start your 14-day free trial of premium features to experience the full potential of this game-changing tool.

No matter which inside sales tools you choose, investing in the right technology can make a significant impact on your team's productivity, performance, and ultimately, your bottom line.