How to Cancel ClickUp Subscription: Step-by-Step Guide

Published
August 1, 2024
LAST UPDATED
January 7, 2025
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TL;DR

Click on your avatar, go to settings, then billing, and cancel.

By the way, we're Bardeen, we build a free AI Agent for doing repetitive tasks.

If you're managing ClickUp, you might love Bardeen's automation tools. They can handle repetitive tasks and save you time.

Cancelling a ClickUp subscription doesn't have to be complicated. In this step-by-step guide, you'll learn the easiest way to cancel your ClickUp plan, whether it's a regular subscription or the AI add-on. We'll cover the differences between cancelling each type of plan, provide clear instructions with screenshots, and explore alternatives like downgrading or turning off the AI ClickApp. By the end, you'll be equipped with the knowledge to confidently manage your ClickUp subscription. Let's dive in and simplify the cancellation process together!

Cancelling ClickUp AI Subscription vs Regular ClickUp Plan

When it comes to cancelling your ClickUp subscription, there are some key differences between cancelling a ClickUp AI subscription and a regular ClickUp plan. Here's what you need to know:

1. Contacting Support for ClickUp AI Cancellation

If you want to cancel your ClickUp AI subscription, you'll need to reach out to ClickUp's support team directly. Unlike a regular ClickUp plan, which you can cancel on your own through your account settings, cancelling ClickUp AI requires assistance from a support representative.

To initiate the cancellation process, simply click on the chat bubble icon in the lower-right corner of your ClickUp screen and let them know you'd like to cancel your AI subscription. Keep in mind that your workspace will be charged for the full month, regardless of when you cancel.

2. Turning Off ClickUp AI ClickApp as an Alternative

If you're not ready to fully cancel your ClickUp AI subscription but want to temporarily stop using the AI features, you have the option to turn off the ClickUp AI ClickApp. This can be done by an admin or owner in your workspace.

To turn off the ClickApp, go to your account settings, select "ClickApps," find the AI ClickApp, and toggle it off. This way, you can pause your usage of ClickUp AI without completely cancelling your subscription.

3. Prorated Pricing When Turning Off ClickUp AI

When you decide to turn off the ClickUp AI ClickApp, you'll be glad to know that the pricing will be prorated based on the time remaining until your next renewal date. This means you'll only be charged for the portion of the month that you used the AI features, rather than the full month.

For example, if you turn off ClickUp AI halfway through your billing cycle, you'll only be charged for half of the monthly AI subscription fee. This can be a more cost-effective option if you only need to pause your AI usage temporarily.

In this section, we've covered the key differences between cancelling a ClickUp AI subscription and a regular ClickUp plan, as well as how to turn off the AI ClickApp and the prorated pricing that comes with it.

Stay tuned for the next section, where we'll dive into a step-by-step guide on how to cancel your ClickUp subscription altogether.

Step-by-Step Guide to Cancel ClickUp Subscription

Cancelling your ClickUp subscription is a straightforward process that can be completed in just a few steps. In this section, we'll walk you through the process and explain what happens after you cancel, as well as alternative options like downgrading to a Free plan.

1. Cancelling Your ClickUp Subscription

To cancel your ClickUp subscription, follow these simple steps:

  1. Click on your avatar in the bottom-left corner of the ClickUp app.
  2. Select "Settings" from the menu.
  3. Click on the "Billing" tab.
  4. Scroll down to the "Cancel Subscription" section and click the "Cancel Subscription" button.
  5. Confirm your cancellation by clicking "Yes, Cancel Subscription" in the pop-up window.

That's it! Your ClickUp subscription will now be cancelled, and you will no longer be charged for the service.

2. What Happens After Cancelling

After cancelling your ClickUp subscription, your plan will remain active until the end of your current billing cycle. This means you can continue using ClickUp with all of your current features and data until the end of the month (for monthly plans) or year (for annual plans).

Once your plan expires, your account will be downgraded to the Free plan. You'll still have access to your data, but some features and limitations will apply, such as reduced storage space and fewer integrations.

3. Downgrading to a Free Plan

If you're not ready to completely cancel your ClickUp subscription, you can always downgrade to the Free plan instead. This allows you to continue using ClickUp with limited features at no cost. To downgrade to the Free plan, follow the same steps as cancelling your subscription, but instead of clicking "Cancel Subscription," click on the "Downgrade to Free" button. For more information on how to downgrade, check out this helpful article: Downgrade your plan.

Cancelling your ClickUp subscription is a simple process that gives you the flexibility to manage your account as needed. Whether you choose to cancel entirely or downgrade to a Free plan, you can rest assured that your data will remain accessible.

Save time and focus on what matters by using Bardeen. Automate everyday tasks with ease!

Thanks for sticking with us through this guide! We hope you've found it helpful in navigating the process of cancelling your ClickUp subscription. Remember, if you don't master the art of cancellation, you might end up paying for a service you no longer need!

Conclusions

Understanding how to cancel your ClickUp subscription is crucial for effectively managing your productivity tools and budget.

This guide covered:

  • The differences between cancelling ClickUp AI and regular subscriptions, including turning off the AI ClickApp and prorated pricing.
  • A step-by-step process for cancelling your ClickUp subscription, what happens after cancelling, and the option to downgrade to a Free plan.

Don't let your lack of expertise in cancelling ClickUp subscriptions lead to unnecessary expenses and headaches – master this skill today! For more on managing productivity tools, check out AI email management to streamline your workflow.

Jason Gong

Jason is the Head of Growth at Bardeen. As a previous YC founder and early growth hire at Kite and Affirm, he is an expert on scaling high-leverage sales, marketing, and GTM tactics across multiple channels with automation. The same type of automation Bardeen is now innovating with AI. He lives in Oakland with his family and enjoys hikes, tennis, golf, and anything that can tire out his dog Orca.

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