App Tutorial

Send Emails in HubSpot: A Step-by-Step Guide

author
Jason Gong
App automation expert
Apps used
HubSpot
LAST UPDATED
May 5, 2024
TL;DR

To send an email in HubSpot, you can use the one-to-one email feature for individual contacts or the marketing email tool for broader campaigns. Both options are accessible through the platform, allowing for personalized or mass communication.

This guide covers both individual and marketing email functionalities, providing a comprehensive understanding of HubSpot's email capabilities.

Enhance your email efficiency in HubSpot by automating your email tasks with Bardeen, from personalized drafts to contact creation.

Sending emails in HubSpot doesn't have to be a daunting task. In this step-by-step guide, we'll walk you through the process of crafting and sending effective emails using HubSpot's intuitive interface. From setting up your email campaign to analyzing performance metrics, you'll learn how to optimize your email marketing strategy and engage your audience with ease. Bardeen, an AI-powered workflow copilot, can help you automate repetitive tasks in your email management process, saving you time and effort.

Understanding HubSpot's Email Interface

To send emails effectively in HubSpot, it's crucial to familiarize yourself with the platform's email interface. The dashboard is your central hub for accessing key emailing tools and features. Here are the main elements to explore:

  1. The email composer: This is where you'll craft your email content, personalize your messages, and select recipients.
  2. Email templates: HubSpot offers a variety of pre-designed templates to help you create professional-looking emails quickly. You can also create your own custom templates to match your branding.
  3. Email performance analytics: Monitor the success of your email campaigns with detailed metrics such as open rates, click-through rates, and conversions.

By taking the time to understand HubSpot's email interface, you'll be able to streamline your email creation process and maximize the impact of your email marketing efforts. Bardeen's HubSpot integration can further enhance your efficiency by automating repetitive tasks, such as summarizing and saving new emails as tickets in HubSpot.

Setting Up Your Email for Success

Before diving into crafting your email content, it's essential to set up your email campaign for success in HubSpot. Start by connecting your email account and configuring your sender information. This ensures that your emails are sent from a recognizable source, increasing the likelihood of engagement.

Next, familiarize yourself with GDPR compliance and HubSpot's built-in features that support legal marketing practices. This includes obtaining proper consent from your contacts before sending them marketing emails. HubSpot provides tools to manage your contacts' subscription preferences and maintain a clean, opted-in database.

Consider the following steps to set up your email for success:

  1. Connect your email account to HubSpot to streamline your email marketing efforts.
  2. Configure your sender information, including your "From" name and email address.
  3. Ensure your contacts have opted-in to receive your marketing emails, and regularly clean your database to maintain high deliverability.
  4. Utilize HubSpot's automation features to efficiently manage your email campaigns and save time.

By setting a strong foundation for your email campaign, you'll be well-positioned to create targeted, engaging content that resonates with your audience and drives results.

Crafting Your Email Content

Once your email campaign is set up, it's time to focus on creating engaging content. HubSpot offers a variety of email templates that you can customize to fit your brand's unique style and messaging.

To make the most of these templates, consider the following tips:

  • Choose a template that aligns with your email's purpose, whether it's a newsletter, promotional offer, or event invitation.
  • Customize the template's colors, fonts, and imagery to match your brand guidelines.
  • Use HubSpot's drag-and-drop editor to easily modify the template's layout and content blocks.

Personalization is key to creating emails that resonate with your audience. HubSpot's personalization tokens allow you to dynamically insert recipient-specific information, such as their name or company, into your email content. This helps create a more tailored experience that can improve engagement rates.

Segmentation is another powerful tool in HubSpot that enables you to send targeted emails to specific subsets of your audience based on criteria like demographics, behavior, or interests. By crafting content that speaks directly to each segment's unique needs and preferences, you can increase the relevance and effectiveness of your email campaigns.

Remember, the key to successful email content is delivering value to your recipients. Focus on providing helpful information, exclusive offers, or engaging stories that will keep your audience looking forward to your next email.

Testing and Sending Emails

Before hitting the send button, it's crucial to preview and test your email to ensure it looks and functions as intended. HubSpot makes this process simple with its built-in testing tools.

Follow these steps to test your email:

  1. In the email editor, click the "Preview" button to see how your email will appear to recipients.
  2. Check that all links, images, and formatting are correct and working properly.
  3. Send a test email to yourself or a colleague to view the email in various email clients and devices.
  4. Make any necessary adjustments based on the test results.

Once you're confident your email is ready, it's time to schedule or send it. HubSpot offers flexible scheduling options, allowing you to:

  • Send the email immediately
  • Schedule the email for a specific date and time
  • Set up recurring email sends

To schedule your email, simply select the desired option in the "Send or schedule" dropdown menu in the email editor. If you choose to schedule the email, pick the date and time you want it to be sent.

After scheduling or sending your email, HubSpot's analytics tools will start tracking its performance, providing valuable insights into open rates, click-through rates, and more. Use this data to continually refine and improve your email marketing strategy.

Analyzing Email Performance

HubSpot provides robust analytical tools for monitoring the performance of your sent emails. These tools allow you to track key metrics such as open rates and click-through rates, providing valuable insights into how your audience engages with your email content.

To access these analytics, navigate to the "Analyze" tab in your email dashboard. Here, you'll find a variety of reports, including:

  • Recipient engagement: an overview of opens, clicks, and other engagement metrics
  • Delivery: data on successful deliveries, bounces, unsubscribes, and spam reports
  • Email data chart: a visual representation of your email performance over time

By analyzing this data, you can identify trends and patterns in your email performance. For example, you may notice that certain subject lines or sending times result in higher open rates, or that specific types of content generate more clicks.

Use these insights to refine your email strategy and optimize future campaigns. Some ways to improve your email performance include:

  • A/B testing subject lines, content, and sending times
  • Segmenting your audience based on engagement levels
  • Personalizing content based on recipient preferences and behavior
  • Regularly cleaning your email list to maintain high deliverability

By consistently monitoring and analyzing your email performance, you can continuously improve your email marketing efforts and achieve better results over time.

Automate Your HubSpot Emails with Bardeen

Sending emails through HubSpot can be streamlined with manual efforts or fully automated using Bardeen's HubSpot integration. Automating email tasks can significantly enhance efficiency, allowing for personalized communication at scale, timely follow-ups, and ensuring no contact goes untouched. For instance, automating the creation of contacts or tickets in HubSpot upon receiving an email can save valuable time and reduce manual data entry. Let's explore some automation examples with Bardeen that can revolutionize how you manage email communication within HubSpot.

  1. Create a HubSpot ticket when an email is forwarded: This playbook automatically creates a ticket in HubSpot when an email is forwarded to a specific address, optimizing your customer support workflow.
  2. Create draft email for a HubSpot contact using OpenAI: Enhance your email productivity by generating draft emails for your HubSpot contacts with AI's help, personalizing communication at scale.
  3. Automatically create HubSpot contact from Gmail email: Streamline lead capture by automatically creating a new contact in HubSpot for every email received in Gmail, ensuring no potential lead is missed.

Discover the full potential of automating your HubSpot email tasks by downloading the Bardeen app.

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